Support

For product support, billing questions, Chrome Web Store review questions, or early access requests, contact [email protected].

Before contacting support

• Confirm that Chrome is updated.
• Open WhatsApp Web and confirm you are signed in.
• Reload the extension after installing an update.
• For import issues, confirm your Excel file contains a phone number column.

Useful details to include

• Your Chrome version and extension version.
• The number of rows you tried to check.
• A screenshot of the extension logs without private phone lists or customer data.
• Your account email for subscription or trial issues.